Wholesale Terms and Conditions
Terms and Conditions
Orders
How to make an order
Shipping Information
International orders
Terms and conditions
Disclaimer
Returns
Returns policy
Faulty or wrong item
Part of order missing
Return postage
How to make an order
Registering
All wholesale buyers need to pre-register. Road Clothing Ltd operates a voluntary code where by we try not to supply competing stores in a town or district. Where we have an existing outlet we reserve the right to decline another outlet in the same town or district. Please complete the following online registration. As soon as your account is approved a copy of our wholesale price list will be emailed out to you.
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Browsing and shopping
Browse the store using the links at the top of the page.
To place an order please contact the office on Tel. 01629 636260 or FAX 01629 636786 or email joy@roadjeans.com
You will be advised of any out of stock items and the approximate date of their return to stock. Any out of stock items can be held on back order for despatch at a later date.
New accounts will normally be on a pro forma basis for which we offer a 10% discount. When credit has been established our normal terms are payment within 30days although we do offer 10% discount for payment by return.
Shipping information
All orders placed will be dispatched on the next working day. We use Business Post next day service for all UK customers and Business Post's Express service for any other European countries. Carriage charges are added when the goods are dispatched as they are based on the weight of the consignment. (Please contact the office for more detailed carriage charges, 01629 636260).
International Orders
Orders can be placed in the normal way. If you would like confirmation of carriage charges before dispatch these can be emailed to you.
Disclaimer
Availability
Although we do everything in our power to ensure the content of our website is current, occasionally items may be out of stock. If any part of your order is unavailable we will contact you to advice you of the situation and you will only be invoiced for the available items.
Colours
We do our best to accurately represent the items in our photographs. However, we cannot guarantee colours will be as they appear on the website because monitor settings for colour, resolution etc can affect the colours.
Returns Policy
Please contact the office by email, info@roadjeans.com or telephone 01629 636260 for a returns number. Goods will only be accepted if they are faulty or the wrong item and have a returns number.
Please return to:
Road Clothing Ltd
Asquith Studio
Alport Lane
Youlgrave
Bakewell
Derbyshire
DE45 1WN
Faulty or wrong item
If the item you received is faulty or is not what you originally ordered please contact the office by email, info@roadjeans.com or telephone 01629 636260 for a returns number. After inspection if the goods are found to have been damaged deliberately or the care instructions have not been followed we will return the goods to you with a letter of explanation and credit will not be given. For orders placed online a refund will be credited to the same card with which you made your original purchase.
Part of order is missing
Unfortunately mistakes can be made so if you receive your order and an item is missing please contact the office by email, info@roadjeans.com or telephone 01629 636260 quoting your order number and the missing item and we will investigate the matter.
Return Postage
You are responsible for the item until it reaches us so we would recommend, for your own protection, you use a delivery service which insures you for the value of the goods and which we sign for to confirm receipt. If the goods are faulty or the wrong item we will credit you and refund the carriage paid. If the goods have been damaged deliberately or the care instructions have not been followed we will return the goods to you with a letter of explanation and we will not refund the postage.
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